Service Tops the List of Reasons Employers Would Choose a New Benefits Broker.

Veritas Tops the List in Providing Service to Employers.

According to the latest Zywave survey, the Number 1 criteria employers use when selecting a broker is “provides prompt and effective service and answers questions in a timely manner.”

 

Each year, Veritas surveys our clients and receives a perfect 5.0 out of 5.0 rating on this criteria.

 

Veritas has continuously gone above and beyond to assist us with everything we need.  We appreciate their efforts, and we could not be more pleased with Veritas’ commitment, expertise, and service.”   Director of Administration, financial services firm, 90 employees

Here’s why:
  • Team members are passionate about providing exceptional service.
  • Service teams work on a limited number of clients, so members have time to provide high-touch service.
  • All client phone calls are returned ASAP and by the end of the day at the latest.
  • Frequent, proactive communication from Veritas team members.
  • Monthly reporting on activities performed on the client’s behalf.
  • Internal audits to ensure service standards are met.
And in almost all cases, Veritas’ compensation is less than your current broker-consultant. The result: Complete peace of mind that you will have the resources and support to manage benefits effectively.

 

Download our eBook to learn more about what great service looks like.

For more information, contact Greg Hopkins at greg_hopkins@veritasrs.com.